Shopper360 Sdn. Bhd.
505, 5th Floor, Bloock A,
Phileo Damansara 2, 15 Jalan 16/11,
Petaling Jaya 46350, Selangor, Malaysia.
Contact us
servicing@shopperplus.com.my
T: +603 7955 1100
F: +603 7954 1818

Retail Consultancy

Mystery Shopper

Our proprietary app, Beam, gives brands access to our team of Mystery Shoppers who pose as ordinary customers, helping them monitor their competitors and gain valuable insights and information that can give them a competitive edge, right at their fingertips.

Our Approach

STEP 1

Create customised questionnaire/survey form

STEP 2

Recruit and train Mystery Shoppers

STEP 3

Execute

STEP 4

Provide detailed analysis report and feedback

Tech Features

Work Anytime Anywhere

App allows our user to access task list anytime anywhere

Improves Efficiency

Interface design mimic best merchandising practise ensuring our team completes their task in the most efficient manners

Enhance Quality of Data

Pre-set answer/feedback in drop down box ensure we collect quality data

Real Time Access to Data

Information on the go, allowing shorter lead time for reporting and quicker decision making

Effective Development

Documented and standardised deployment reduce hiccup on miscommunications, ensuring time are spent in-store instead of in-house.

Nimble & Adaptable

Highly customisable module & interface allows a tailor made apps just for your business.

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